General
Caines Law is the trading name of Cain and Cochran Solicitors Limited. Cain and Cochran Solicitors Ltd is a limited company registered in England and Wales (registration number: 07744357). It is authorised and regulated by the Solicitors Regulation Authority under number 564282.
Our professional rules may be accessed at www.sra.org.uk. We use the word “partner” to refer to a member of the Company or an employee or consultant who is a lawyer with equivalent standing and qualifications. A list of the members, together with a list of those persons who are designated as partners, is available for inspection at our registered office, Caines House, 2 Dorrian, Bolton, BL1 5BW
As required under the Solicitors Regulation Authority Indemnity Insurance Rules, Caines Law has professional indemnity insurance.
Further Information and Complaints
All requests for further information or any complaints about Caines Law (including complaints concerning our fees and charges) should be addressed in the first instance with your lawyer or head of your local office, failing which they should be addressed to our Senior Partner at Caines House, 2 Dorrian, Bolton, BL1 5BW. A copy of our Complaints Policy is available on request.
Client Verification
Before accepting any new instruction, we will ask for information about the potential client and the nature of the proposed work for the purpose of conflict checking, credit checking, client verification procedures and other bona fide purposes.
When first taking your instructions, we are required to identify both our client and (if relevant) the ultimate beneficial owner of our client, and to verify that identity in a number of ways. We may need your assistance to satisfy these requirements. Without compliance with these obligations, we will not be able to act for you.
Statement of Ethics
Cain and Cochran Solicitors does not tolerate, permit, or engage in bribery, corruption, or improper payments of any kind in our business dealings, anywhere in the world, both with public officials and people in the private sector.
Equal Opportunities
Caines Law is committed to providing equality of opportunity for all employees, and to creating a workplace environment where all employees are treated with respect and dignity by their colleagues. It is against our policies and against the law to discriminate either directly or indirectly on the grounds of race, colour, religion, belief or political opinion, disability, nationality, ethnic origin, sexual orientation, or sex or marital status at any stage of the recruitment process, or during the course of employment.
The Law Society of England and Wales is the designated professional body for the purposes of the Financial Services and Market Act 2000 (see below) but responsibility for regulation and complaints handling has been separated from the Law Society’s representative function. The SRA is the independent regulatory body and the Legal Ombudsman is the independent complaints handling body.
VAT
Caines Law is registered for VAT purposes with VAT registration number GB 122308066.