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Privacy Policy

PRIVACY POLICY

Your privacy is important to us. Please read the following policy to understand how we may collect information from you, what we may do with that information and what choices you can make about the way in which your information is treated.

Who we are

Caines Law which is a trading name of Cain and Cochran Solicitors Ltd is a national legal practice based in the in the United Kingdom.

References in these legal notices and elsewhere on this website to Caines Law means Cain and Cochran Solicitors Ltd, its subsidiaries and affiliates and the other partnerships and other entities or practices authorised to use the name.

The term “partner” refers to a member of Caines Law or an employee or consultant with equivalent standing and qualifications or to an individual with equivalent status in one of Caines Law’s affiliated undertakings.

We are registered under, and handle personal data in accordance with, the Data Protection Act 1998 and other relevant privacy legislation in force. Caines Law is registered on the Information Commissioner’s Office Data Protection Register.

The information we collect

You are not required to provide any personally identifiable information on the public areas of this website. However, you may choose to do so by completing forms on various sections of our website or by otherwise requesting information from us or subscribing for our services. We may also collect information from you as a result of your relationship with one or more of our clients or other service providers.

Personally identifiable information may include your name, address, telephone number and email address, family details including your ethnic origin, financial information, medical details where that is relevant to a claim/case/matter and details of your education and employment history.

We may also automatically collect certain non-personally identifiable information when you visit our website. By using any of our services, including our website, and by providing us with any personal information you are indicating that you consent to the use of your personal information as set out in this policy.

How we use your information

We will store and use your personal information for the following purposes:

To improve the design and content of our website.

To manage and maintain our relationship with you

To provide services or information requested by you; including conducting identity, credit, regulatory, and conflict checks

To act for our clients in cases which may involve you, whether as a claimant or defendant or as a third party

To receive services from our service providers

To provide you with further information about our products and services

To organise and promote events, including the creating of attendee lists and name badges

To audit usage of our website.

Disclosure of your personal information

Your personal information will not be disclosed to third parties unless either you agree or we are required to do so to comply with our legal or regulatory requirements.

It is possible, although unlikely, that we may be forced to disclose personally identifiable information in response to legal process or when we believe in good faith that the law or regulation requires it.  We will use reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.

Marketing

We may provide you from time to time with information that we think may be of interest to you such as legal updates, new legal services, details of events or competitions hosted by Caines Law. If you prefer not to receive promotional material from us, please email us at info@caineslaw.co.uk

In line with data protection and electronic communication rules, we may provide you from time to time with information that we think may be of interest to you. This information may be legal updates, information about new legal services or details of events hosted by Caines Law. If you prefer not to receive promotional material from us, please email us.

Protection of your information

We apply the highest standards of security when it comes to hosting and protecting information.

We have policies and technical measures in place to protect your Personal Data against unauthorised access, accidental loss, improper use and disclosure. All of our employees and any third parties we engage to process your personal information are obliged to respect the confidentiality of your information.

We do not sell, rent, distribute or otherwise make personal information commercially available to any third party, except as described in this policy or with your prior permission.

However, the internet is not completely secure and, although we do our best to protect your Personal Data, the transmission of your data to use is done at your own risk.

Your rights

You have a right of access to Personal Data that we may hold about you, to have inaccurate information about you corrected and to request that we stop using your Personal Data for marketing purposes. Access requests should be put in writing and addressed to the Data Protection Officer at the address below. Please help us to keep you information up to date by informing us of any changes.

Revisions to this policy

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Contact Information

If you have any comments or questions about our data protection and privacy practices, please contact the Data Protection Officer by email feroz@caineslaw.co.uk or by letter to Caines Law, Caines House, 2 Dorrian, Bolton, BL1 5BW.

COOKIES POLICY

Caines Law use cookies to deliver superior functionality and to enhance your experience of our websites. Read about how we use our cookies and how you can control them here. The continued use of this website indicates that you accept this policy.

What are cookies?

Cookies are small text files that are placed on your computer, smartphone or other device when you access the internet.

Why are cookies essential to Caines Laws’ website?

This website, along with many others, uses cookies. Cookies let users navigate around sites and (where appropriate) let us tailor the content to fit the needs of our site’s visitors. Without cookies enabled we can’t guarantee that the website and your experience of it are as we intended it to be.

None of the cookies we use collect your personal information and they can’t be used to identify you.

Types of cookies

The length of time a cookie stays on your device depends on its type. We use two types of cookies on our websites.

Session cookies are temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using the website). Session cookies help our websites remember what you chose on the previous page, avoiding the need to re-enter information.

Persistent cookies stay on your device after you’ve visited our website. Persistent cookies help us identify you as a unique visitor but don’t contain information that could be used to identify you to another person.

At Caines Law we use cookies in the following ways:
We use web analytics services from other companies to track how visitors reach our site and the path they take through it. These companies use cookies to help us improve our service to you.

The analytics services we use are:

Google Analytics, which uses cookies to help us analyse how our visitors use the site. Find out more about how these cookies are used on the Google privacy site

Adobe Analytics to improve our websites and services. This service and the cookies it uses help us understand the popularity of our content and make better consumer experiences.

How to control and delete cookies
If you want to restrict or block the cookies we set, you can do this through your browser settings. The ‘help’ function within your browser should tell you how.

Alternatively, you could visit www.aboutcookies.org, which contains comprehensive information on cookies on a wide variety of browsers. You’ll also find details on how to delete cookies from your computer. To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.

Cookies in emails

As well as the cookies we use on our websites, we use cookies and similar technologies in some emails. These help us to understand whether you’ve opened an email and how you’ve interacted with it. If you have enabled images, cookies may be set on your computer or device.

Making choices about cookies

If you don’t want to accept cookies from our emails, simply close the email before downloading any images or clicking on any links. You can also set your browser to restrict or reject cookies. These settings will apply to all cookies on websites and emails.

In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you’ve added an email address to your address book or safe senders list). Please check your email browser or device instructions for more information on this.